If you are not receiving email notifications from the Oregon School District, including newsletters, attendance alerts, low lunch balance notifications, etc., try these tips.
Tip #1
Call the school secretary and verify your email address is listed correctly in PowerSchool. Many errors are due to an out-of-date email address or a typo.
Tip #2
Please add mailer@notify.oregon.k12.wi.
Tip #3
Contact your email provider. Tell them you are not receiving email messages from mailer@notify.oregon.k12.wi.us and ask them to whitelist that address.
FAQ
Why is this happening?
The district sends large bursts of email to notify parents of low lunch balances or to send newsletters. Some Internet service providers and email providers see this large burst of mail and incorrectly classify it as "spam."
Who is affected?
In the past, this has happened with Verizon, and currently we see that Yahoo! puts our email messages on a "deferred" list, meaning they are not delivered until days after being sent. Unfortunately, it is impossible to anticipate and mitigate every email provider's spam-preventation errors.
What is the district doing to fix this?
When an issue like this comes to our attention, we check our mail logs to find the problem, and contact the ISP or email provider to find a solution. In addition, we are developing ways to queue our email to send out a few messages at a time rather than a ton of them at once.
What should I do if none of the tips work?
Parents should get in the habit of checking their child's school lunch balance regularly on PowerSchool. While email notification is convenient, it is also not completely reliable.
